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Our Digital:Transformation Approach created by Dr Hannah Rudman has been the core of £3.7m worth of national Digital Transformation programmes – for example, AmbITion Scotland. It has also been licensed by global technology solutions and consulting companies.

Hannah works with all scales and models of business. We’ve worked with over 250 enterprises at C-suite level via our successful, internationally renowned Digital:Transformation Approach for organisational change. Integrating the opportunities of digital into an enterprise demands transformation across the whole organisation. Institutions wanting to remain attractive, engaging and resilient need to focus on developing new value propositions from digital and data innovations that customers and citizens want or need. Should your physical experiences, products and services be meshed with digital versions? Could your IP and data be released in innovative ways for extra value? Could your traditional value propositions be redesigned to meet new customer needs?

The Approach uniquely blends creative practices, design thinking, and action research together with modern change management methods, and is an academically verified framework for Digital Transformation. The Approach facilitates organisations to go on a journey of digital transformation:

  • by clarifying value propositions to ensure fitness for a digital era;
  • by building confidence, capacity, and capability to adapt the enterprise to work in new ways;
  • to create and build new business models;
  • to rejuvenate or adapt existing operational models;
  • to become more open and engaging to become customer focussed, increasing engagement and participation with clients or users; and
  • to become agile and collaborative as a staff team, to develop new products, or services, or experiences.

The Approach empowers enterprises to change to become resilient  so that they can deal with ongoing digital disruptions (to markets, consumers, technologies, products, business models, etc). It comes from Hannah Rudman’s cross-disciplinary background of management consultancy, technology development, and creative practice, and is underpinned by Hannah’s academic research.

Latest from the Blog...

Reality DLT: 2019

By Dr Hannah Rudman on 2 Jan 2020

Wallet.Services’ Strategic Transformation Director Dr Hannah Rudman reviews 2019 – a year in which Distributed Ledger Technologies (DLT) proved they could enable real and measurable citizen and business value. She highlights how our SICCAR platform has created reality DLT networks, working with increased efficiency, trust, transparency and cybersecurity in the public and private sectors. 

The Oil and Gas sector (O&G)  ranks last of all industries in digital maturity (Deloitte’s study also noted that the industry loses $1.6 trillion in revenue by “failing to fully embrace digital”). However, a study conducted by the World Economic Forum concluded “digital transformation” in O&G had a total value of $1.6 trillion and could expand to $2.5 trillion if “existing organisational/operational constraints are relaxed” and “futuristic” technologies are embraced. 

In 2019, Wallet.Services’ DLT Project Book network, a North Sea consortium supported by OGTC, committed to proving the digital transformation value of DLT.


By Dr Hannah Rudman on 2 Jun 2019

Dr Hannah Rudman, Wallet.Services’ Strategic Transformation Director considers why our championing of distributed ledger technologies (DLT) in manufacturing and resources and public sectors is also the company’s Massive Transformational Purpose (MTP).

A year in DLT

By Dr Hannah Rudman on 1 Jan 2019

2018: a year in which Distributed Ledger Technology has moved into the mainstream, with public sector projects building trust and transparency into citizen services, and private sector projects reducing timescales for tracking and tracing products from a week to just 2.2 seconds.

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