Useful Links
Digital Transformation Consultants
Rudman Consulting – authors of The AmbITion Approach to Digital Transformation.
Service Design Toolkits and Resources
Austin Center for Design (ac4d) Library
Government Digital Service Design Manual [UK]
Government Digital Service Blog (GDS)
Resources providing statistics on digital usage
National Office for Statistics
Nielsen
Experian Hitwise
Pew Internet & American Life Project [USA]
Forrester Research [USA]