crm
Dance House Glasgow: Cloud ticketing for mobile sales & great CRM
Dance House Glasgow embarked on an digital development project to examine and develop its on-line presence, services and promotional offerings. This led to the implementation of an organisation-wide software solution to improve customer service, operational efficiency and bring new audience development possibilities. Dance House Glasgow now has an improved online digital presence and booking options with …
National Youth Orchestras of Scotland digitally transform!
Back in early 2014 The National Youth Orchestras of Scotland (NYOS) wanted to develop their organisation digitally. Their goals at the outset were not set in stone but they knew roughly what they wanted to achieve, working with Hannah Rudman to get there. Our initial ideas were to design, develop and implement a new robust, future-proof database,…
Library Out Loud: Glasgow Women’s Library’s Case Study
Glasgow Women’s Library is a vibrant information hub housing a lending library, archive collections and contemporary and historical artefacts that celebrate the lives, histories and achievements of women. We also support thousands of women across Scotland every year to improve their lives through our services and programmes, including support and activities that tackle a wide…
Archaeology Scotland’s new CRM database
With help from the AmbITion grant Archaeology Scotland were able to purchase Customer Relationship Management software to help build our membership and supporter database. We looked at several charity specific products that ranged from £8,000 downwards. Having had years of experience using Raiser’s Edge, the industry standard, I was very aware of what I wanted…
Toonspeak Young People’s Theatre – CRMS Development case study
Toonspeak works with several hundred young people a year, and we needed a way to monitor participation more easily than multiple Excel spreadsheets! Toonspeak asked AmbITion to support Phase 2 of our new CRMS development. The Organisational Development grant from AmbITion allowed us not only to monitor participation and session numbers, but also to implement…
Puppet Animation Scotland CRM/Database Case Study
To CRM or not to CRM – a database rich media report In 2013 Puppet Animation Scotland were the happy receivers of Organisational Development Funding from AmbITion to source and implement a CRM/Database system to support the administration of our two annual festivals and other activities. It was a longer process than anticipated but very…
