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DT:TV Case Studies

Dance House Glasgow: Cloud ticketing for mobile sales & great CRM

Dance House Glasgow embarked on an digital development project to examine and develop its on-line presence, services and promotional offerings.  This led to the implementation of an organisation-wide software solution to improve customer service, operational efficiency and bring new audience development possibilities. Dance House Glasgow now has an improved online digital presence and booking options with  […]

National Youth Orchestras of Scotland digitally transform!

Back in early 2014 The National Youth Orchestras of Scotland (NYOS) wanted to develop our organisation digitally. Our goals at the outset were not set in stone but we knew roughly what we wanted to achieve. Our initial ideas were to design, develop and implement a new robust, future-proof database, add a login-membership area to the current […]

Art in Healthcare AmbITion Approach report

Art in Healthcare (originally Paintings in Hospitals Scotland) was founded in 1991 and has since been building one of the largest Collections of original, contemporary Scottish art in the country, which it lends to hospitals and other healthcare settings throughout the country for the benefit and enjoyment of staff, patients and visitors. More recently the […]

Library Out Loud: Glasgow Women’s Library’s Organisational Development Fund Case Study

Glasgow Women’s Library is a vibrant information hub housing a lending library, archive collections and contemporary and historical artefacts that celebrate the lives, histories and achievements of women. We also support thousands of women across Scotland every year to improve their lives through our services and programmes, including support and activities that tackle a wide […]

Archaeology Scotland’s new CRM database

With help from the AmbITion grant Archaeology Scotland were able to purchase Customer Relationship Management software to help build our membership and supporter database.  We looked at several charity specific products that ranged from £8,000 downwards. Having had years of experience using Raiser’s Edge, the industry standard, I was very aware of what I wanted […]

Toonspeak Young People’s Theatre – CRMS Development case study

Toonspeak works with several hundred young people a year, and we needed a way to monitor participation more easily than multiple Excel spreadsheets! Toonspeak asked AmbITion to support Phase 2 of our new CRMS development. The Organisational Development grant from AmbITion allowed us not only to monitor participation and session numbers, but also to implement a new evaluation system and add a raft of useful reporting and communication tools.